HR Benefits Director, SHRM-CP
Meet Samantha:
Are you seeking a seasoned HR professional who can seamlessly manage benefits administration, leave programs, and employee relations? Meet Samantha, a dynamic and highly experienced HR leader with over 13 years of expertise.
A Proven HR Professional
Samantha has a wealth of experience supporting workforces ranging from 500 to 1,000 employees, ensuring smooth HR operations and delivering exceptional employee support. With her strong organizational skills and hands-on approach, she consistently fosters a supportive and compliant workplace culture.
Key Expertise
- Benefits Administration:
Samantha excels in managing end-to-end benefits processes. From enrollment to terminations, she serves as the go-to resource for employee guidance and issue resolution. Working closely with brokers, Samantha has implemented cost-effective, competitive benefits plans that align with organizational goals, increasing employee engagement and satisfaction during open enrollment. - Leave of Absence (LOA) Management:
Samantha is an expert in LOA programs, including FMLA, CFRA, ADA, and workers’ compensation. Her proactive approach ensures compliance, maintains accurate records, and reduces employee inquiries through comprehensive training. - Workers’ Compensation Leadership:
She has a proven history of overseeing workers’ compensation cases with precision and empathy. By managing consultations, claims, and follow-ups, Samantha ensures timely resolution while maintaining compliance and supporting employees through clear communication and effective collaboration with insurers. - HR Leadership:
As a dedicated HR leader, Samantha has managed benefits administration, leave programs, and employee relations for diverse teams. Her expertise includes developing training programs, guiding internal investigations, and driving employee engagement initiatives to strengthen workplace culture.
Accomplishments
- Increased Employee Retention Rates:
Samantha spearheaded a comprehensive benefits education program, resulting in a 15% increase in employee satisfaction scores and a 10% improvement in retention rates over two years. - Streamlined Benefits Enrollment:
She led the transition to a fully automated benefits enrollment system, reducing errors by 25% and improving the overall enrollment experience for employees. - Enhanced Workers’ Compensation Management:
By implementing a new case tracking system and collaborating closely with insurers, Samantha reduced claim resolution time by 30%, minimizing costs for the organization. - Improved Compliance Training:
Samantha developed and delivered customized compliance training on FMLA, CFRA, and ADA regulations, reducing policy violations by 20% and ensuring audit-readiness. - Optimized HR Technology:
She successfully integrated an HRIS upgrade (Ultipro/UKG) that enhanced reporting capabilities, streamlined payroll, and improved data accuracy across the organization.
Skills Snapshot
- Proficient in HRIS and Payroll systems: Ultipro/UKG, ADP Workforce Now, Paychex, Paycom, SAP, Kronos, Dayforce, and more.
- Skilled in employee training and development, including HR policies, benefits education, and leave options.
- Exceptional verbal and written communication skills.
Education & Certifications
- BA, Psychology – Cal State Pomona
- PHR-CA Certified
- SHRM-CP Certified
Location
Samantha is based in Costa Mesa, CA, and is ready to bring her HR expertise to your organization.
Why Samantha?
Samantha’s extensive experience, coupled with her accomplishments in enhancing HR processes, reducing costs, and fostering compliance, makes her a standout HR professional. If you’re looking for a strategic, detail-oriented leader to elevate your HR operations, Samantha is the perfect fit!
